KerryJ’s Neotenous Tech

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Walmart tech understanding FAIL could wipe out your music collection

October 6th, 2008 · No Comments

I can only guess that this is a money-saving move from the bean counters at Walmart — if it is, they’ll soon have fewer beans to jiggle around…

Walmart has decided to pull the plug on their music DRM server — so anyone who bought music prior to February 2008 has a couple of days left until they can NO LONGER PLAY THEIR BOUGHT AND PAID FOR MP3s.

In a letter (that I did not receive) to those trusting suckers who did the right thing and paid for their music, Walmart suggests we burn our MP3s to CD.  But we CAN’T BURN THEM AS MP3s.  Oh no.  We have to burn them as traditional music CDs.  Ones we WON’T BE ABLE TO RIP BACK.

ATTENTION CLUELESS WALMARTIANS: I haven’t played a music CD in 3 years and guess what??? My MP3 player (my mobile phone) DOESN’T HAVE A CD PLAYER.

Here’s the thing: give me the option to replace what I’ve purchased with the new non-DRM format or CHEERFULLY REFUND MY BLOODY MONEY. Technology has moved on from CDs.

I will move on from buying music from you and hope that millions of others follow suit if you don’t make this right.

Tags: E-business · Technology-related blogs

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