Keeping instructions simple

Recently I encountered a situation where in order for learners to gain access to videos they needed to watch, they had to log into one web site, then open a new browser tab to log into another site, then go back to the first to watch the videos. This isn’t too difficult for most – but some learners who did not understand terms like “open new tab”, “browser” or “address bar” had issues. I set…

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Give your brain a break!

This weekend an online learner wrote to me saying she was feeling a bit overwhelmed with a unit of study. ¬†She’d set aside a day to complete one unit and came away feeling stressed. I know she isn’t alone in trying to do this – catch up with a week’s work in one day. I know I have tried this in the past. I’d like to share what I wrote to her (which she said…

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