Students having display issues in Moodle 2.3 in courses with collapsed topics? Check for Screen Reader

Students having display issues in Moodle 2.3 in courses with collapsed topics? Check for Screen Reader

A very quick post to share an issue we just uncovered this morning.

I’ve had 3 students complain that since the upgrade to Moodle 2.3, they aren’t seeing their course correctly. With one student, I spent half an hour going through her browser set up, ensuring Javascript was enabled, content settings weren’t restrictive – nothing.

The course uses the Collapsed Topics course format.

Then this morning in a face to face session, one student showed a second student the issues she was having. The second student logged into the web site using the first students’ computer and had no issues.  A third student in the session is also having issues. Our facilitator came to me, very excited and told me about it and I looked at each student’s profile. The ones having problems both had Screen Reader marked as YES in their Profile Settings.

I changed the user settings on my test student account to match and logged in using Google Chrome, then FireFox then Internet Explorer. Sure enough, the page layout was askew.  I changed it back, no issues. So, I’ve updated the profiles of all the students who were having issues!

Yay and what a relief! My facilitator really likes Collapsed topics as a course format and I would have hated to switch students over in their first few weeks.