09. November 2012 · Comments Off on Students having display issues in Moodle 2.3 in courses with collapsed topics? Check for Screen Reader · Categories: Moodle, Moodle 2.3

A very quick post to share an issue we just uncovered this morning.

I’ve had 3 students complain that since the upgrade to Moodle 2.3, they aren’t seeing their course correctly. With one student, I spent half an hour going through her browser set up, ensuring Javascript was enabled, content settings weren’t restrictive – nothing.

The course uses the Collapsed Topics course format.

Then this morning in a face to face session, one student showed a second student the issues she was having. The second student logged into the web site using the first students’ computer and had no issues.  A third student in the session is also having issues. Our facilitator came to me, very excited and told me about it and I looked at each student’s profile. The ones having problems both had Screen Reader marked as YES in their Profile Settings.

I changed the user settings on my test student account to match and logged in using Google Chrome, then FireFox then Internet Explorer. Sure enough, the page layout was askew.  I changed it back, no issues. So, I’ve updated the profiles of all the students who were having issues!

Yay and what a relief! My facilitator really likes Collapsed topics as a course format and I would have hated to switch students over in their first few weeks.