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Kick the tyres on MS Lync

Published on: Author: KerryJ

Relationships Australia SA  is currently trialling Microsoft Lync as an internal and external communications tool and I’d like to invite all my blog readers to kick its digital tyres with us. The trial is set for this Friday, 23 September 2011 from 3pm to 4pm Australian Central Time (Adelaide Time) / 3:30pm Australian Eastern Time.… Continue reading

HTML5 – Why I couldn’t see it in IE9 and why Windows XP users never will

Published on: Author: KerryJ

Download an MP3 file (2.4 MB) to listen to this blog post: HTML5 goodness Or, browser willing, play it back here: Sorry, your browser doesn’t support HTML5. Click on link above. A few posts ago I was po’ed at IE 9 because I couldn’t see video captions or HTML 5 content. Neither could my husband.… Continue reading

Three’s/Vodaphone’s sorry excuse for “customer responsiveness”

Published on: Author: KerryJ

Attention corporate customer service centres: your customers are getting smarter.  Whether or not you’re all dipping into the same cupboard of pre-canned responses or not, we know when you are copying, pasting and ticking us off a list. I present for your review – an email I received from Three, Vodafone Hutchison Australia Pty Limited… Continue reading